I complained a couple days ago about my beloved Compaq Presario laptop acting up and erratically playing the “hardware installed” and “hardware removed” sounds for no apparent reason and my unsuccessful search for a solution. Yesterday, I got it fixed. Hurray! I started by contacting the H-P online chat service and explaining the problem to the helpful service tech. He emailed me some instructions and links to 2 updates for my machine, a new BIOS file and a new set of drivers for the processor.
His instructions included disconnecting the power cable, removing the battery and then holding the power button down for 50 seconds. After that I reinstalled the battery and power cable then went in and reset the BIOS to the default setting. Then I installed the 2 new file updates and when I was done, the sounds were gone! I also removed a D-Link network utility program that I had installed but wasn’t using and that may have been the offending program that was causing the sounds to play. But whatever it was causing the problem, it’s gone now. I’m calling it a real success.
My thanks go out to the very helpful, timely and available Hewlett-Packard tech support. They did me right and my laptop appreciates their efforts.
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